Note: Deactivation of the license key works from REDtoolbox 3.4.x onwards, if lower, please contact us.
If you decide to change your computer or format your current one, you will need to deactivate your license on the old machine to use it on the new one.
You can activate/deactivate as often as you like by yourself.
To do this, go to **Settings** and select **Revoke License**. This action will free up your license key, allowing you to activate it on your new or reformatted computer without any issues.
What to do if your computer is no more accessible? we are happy to help you once a year, please submit a ticket and let us know you license key https://redcatch.freshdesk.com/support/tickets/new
If you have any questions or need further assistance, please don’t hesitate to contact our support team. We’re here to help you every step of the way!
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